Privacy Policy

Last updated: June 7, 2025

Introduction & Who We Are

This Privacy Policy explains how Tahoemama Co. LLC (“Fir and Favour”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit firandfavour.com, use our tools and services (including the Non-Toxic Home Swap AI Tool / Non-Toxic Home Makeover Assistant), or interact with our content, emails, ads, or social media.

We are based in the United States, State of Nevada.

If you have any questions, you can contact us at:

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

You may provide:

  • Contact details (like name, email address, phone number)

  • Account details (username, password, preferences)

  • Information submitted through forms or lead ads

  • Purchase information (items, billing details - processed by third-party payment processors)

  • Support requests or communications

  • Testimonials or media (if shared by you)

We may automatically collect:

  • Device info (IP address, browser, device type, OS)

  • Usage data (pages viewed, links clicked, session length, referring/exit pages)

  • Location data (approximate, via IP)

  • Cookies and tracking data (see below)

We may get info from:

  • Advertising, analytics, email, and payment platform partners

  • Social media platforms (when you interact with our content or connect accounts)

  • E-commerce platforms

How We Use Your Information

We use your information to:

  • Operate and improve our website, tools, and services

  • Process orders and deliver products

  • Communicate with you, respond to requests, and provide support

  • Personalize your experience and show relevant content or offers

  • Send marketing emails (with your consent)

  • Deliver and measure advertising (including remarketing)

  • Analyze usage patterns for improvement

  • Comply with legal obligations and protect our business

Legal bases (where required):
Consent, contract performance, legitimate interests, legal obligation.

Data Sharing

We do not sell your personal information for money.

We may share your information with:

  • Third-party service providers (hosting, email, analytics, payment, advertising, customer support)

  • Business partners or affiliates (if applicable)

  • Legal authorities if required by law or to protect rights/safety

  • Parties as part of a business transfer (if we sell, merge, or reorganize our business)

  • Others, with your explicit consent

Cookies and Tracking

We use cookies and similar technology to:

  • Keep our site running

  • Remember your preferences

  • Analyze site traffic and user behavior

  • Personalize and measure advertising

You can control cookies through browser settings or the cookie banner on our site. Disabling cookies may limit some functions.

Data Retention

We retain your information only as long as needed for the purposes in this policy, including:

  • As long as you have an account or ongoing relationship

  • As long as necessary to comply with laws, resolve disputes, and enforce agreements

We delete or anonymize personal data when no longer needed.

Data Security

We use reasonable physical, technical, and administrative safeguards to protect your information.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct your data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, email us at tahoemamaco@gmail.com. We may need to verify your identity.

Opt-Out Options

You can opt out of:

  • Marketing emails (unsubscribe link provided in every email)

  • Targeted advertising (via cookie settings or browser controls)

  • Data sharing for specific purposes by contacting us or adjusting your preferences

Cross-Border Data Transfers

Your data may be transferred to, and processed in, the United States or other countries.
We use legal safeguards (such as standard contractual clauses) when required by law.

Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided data, contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time.
If we make material changes, we will update the “Last updated” date and provide notice as required.
Your continued use of our website or services after any changes means you accept the updated policy.

Contact Us

For any privacy questions, complaints, or requests, contact: